Nizhny.com brings over 6 years of e-commerce call center expertise to your business. Our professional and knowledgeable staff is focused on capturing orders, and satisfying your customers as a representative of your brand and products

Our English-speaking dedicated employees service over 10 companies in all parts of the US from San Francisco, Ca to New York and Florida

They accept all phone calls, return customers’ emails, manage other business processes (sales, quotes, returns) handling 95% of the inquiries without your participation and functioning as a virtual extension of your team;

Our project coordinators can handle relations with your clients without your active participation. They help the client build the requirements, ensure successful project implementation through Strategy and QA. Our project managers also handle client communication, participating in the conference calls and meetings.Portfolio of our clients is available at http://nizhniy.com/portf.html

Our content team boasts outstanding knowledge of HTML/CSS technology and can implement a wide variety of content tasks. We have experience in managing complex projects, e.g. supporting content on multiple localized sites. Requests are processed through Strategy Project Area – an interface developed by Strategy. The completed work goes through 2 rounds of QA to ensure client’s satisfaction;

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