Nizhniy.com located in Nizhniy Novgorod, Russia, was founded in 2002 to service e-commerce companies doing their business in the USA. Later the business grew as the list of its services expanded to include call center support, project management, content support and online marketing.

Currently Nizhniy.com services a large number of US-based corporations providing various types of support:

  • Call center support for ecommerce companies and incentive-fulfillment businesses. We not only accept all phone calls and return customers’ emails, but also manage the whole business process,s including order management, distributor relations, returns handling etc. The work happens through SupplyExpert e-commerce platform
  • Content support for US-based corporations: Our content team boasts outstanding knowledge of HTML/CSS technology and can implement a wide variety of content tasks. We have experience in managing complex projects, e.g. supporting content on multiple localized sites. Requests are processed through Strategy Project Area – an interface developed by  Strategy. The completed work goes through 2 rounds of QA to ensure client’s satisfaction
  • Web development and support project management : our project coordinators can handle relations with your clients without your active participation. They help the client build the requirements, ensure successful project implementation through Strategy and QA. Our project managers also handle client communication, participating in the conference calls and meetings. Portfolio of our clients is available at http://nizhniy.com/portf.html.
  • Currently we have more than 30 employees servicing over 10 companies in all parts of the US from San Francisco, Ca to New York and Florida. In association with our partner – Strategy we handle the whole business cycle of web development and support. While Strategy provides development expertise, Nizhniy.com adds value with call center, content support and project management.

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